IT Services

We offer IT Management services including: IT Audits, Asset Management, Technology related Project Management, and Disaster Recovery/Business Continuity Planning.

We provide a full range of technical support and helpdesk services as an outsource solution for our clients.

We provide 24/7 remote server monitoring and can provide remote technical support to any server and/or workstation remotely provided there is an internet connection at the user's location.

In some cases there is no charge for telephone support if we can solve the issue for you over the phone in a more timely manner. In other words, if a simple problem can be fixed in 5 minutes over the phone or remotely rather than coming on-site to do a small job, we will do so at the customer's discretion.

Our approach is different in that we provide a variety of solutions that are most beneficial to the client, proven technologies, and are cost effective. Although we like to ensure that our clients have the most up to date technology, we do not like to use them as guinea pigs and we always keep their budgets in mind.

We have an advanced Incident Management System available that allows end users to easily submit Technical Support Requests that can be effectively managed and monitored.

As we work for a variety of different companies, we are able to experience a greater number of technical scenarios and are in a better position to identify and solve global technical problems.