Remote Monitoring and Management | services
No matter the size or needs of your company, our team at E-Fusion Technologies will be on top of your network solutions with responsive remote monitoring and management services.
With 24/7 monitoring, we will know if an issue arises and in most cases will be able to fix it before you even know the issue existed. We utilize software that allows us to see uptime, stability and disk space availability in real time. Giving us the information to respond accurately and efficiently to whatever may come up. We are able to create packages, tailored to your needs, to monitor any machine (server, computer or printer) to any extent you wish.
At E-Fusion, we provide responsive, high quality emergency computer and network support services 24 hours a day, 7 days a week, 365 days a year*. Our emergency on-site response time is within 4 hours from placing a service call, during normal business hours (M-F, 8a-5p). Typically during business hours, our emergency response time is 30 minutes or less for remote/phone support.
With our 24/7 remote server monitoring, we can provide remote technical support to any server and/or workstation provided there is an internet connection at the user’s location.*Standard over-time rates apply after normal business hours and on holidays.